Refund policy

All items are made to order and created especially for each customer. Due to the custom nature of our products, all sales are final and no returns or refunds are accepted.

Please allow up to 20 business days for your order to be completed and shipped. Shipping timeframes are estimates provided by the carrier and are not guaranteed. We are not responsible for delays once an order has been shipped.

Customers are responsible for selecting the correct size, style, and fit at the time of purchase. We are also not responsible for errors in spelling, personalization details, or design choices submitted with the order. Please review all information carefully before placing your order.

By completing your purchase, you acknowledge and agree to these terms. We truly appreciate your support of our small business and thank you for choosing us.

You can always contact us for any questions at tlccembroidery@yahoo.com.